Internet Services

If you need a reliable and secure Internet, where shared access is not good enough for you, you can take advantage of Neterra's guaranteed, symmetrical and non-shareable service.

Because you do not share capacity with others, you have the ability to fully and flexibly control the use of the service.

The wide range of speeds offered allows you to use as much as you need.

 

Low latency and loss rates make the service suitable for your business applications, voice communications, or video conference calls.

Neterra gives you access to a full range of international routes to the global Internet.

The symmetrical speeds, reliability, and proactive 24x7 monitoring make this service perfect for your needs, especially if Internet connectivity is critical to your business

We provide you with

  • A fully guaranteed, unallocated capacity. You get your own connectivity that you use regardless of other customers' consumption. This allows you to plan your resources according to your specific needs.

  • Symmetry - equally high speeds of both inbound and outbound traffic, which is a basic requirement for working with cloud-based systems, web hosting, video conferencing and voice communications applications, or sharing large files.

  • High-speed, secure and reliable service tailored to your needs. You can take advantage of speeds ranging from 2Mbps to 100Gbps guaranteed internet.

  • Use of optical transmission medium for maximum quality. Neterra provides services through fiber-optic routes, built in accordance with the standards for implementation and maintenance.

  • Complete set of international routes using the principle of "direct connectivity". In addition to Tier1 vendor connectivity, Neterra has over 1,500 direct peers, enabling you to communicate through the shortest path to the sites you visit and ensure that your applications run smoothly

  • Fully redundant network. We provide a connection to two independent routers for the international network and to two for the Bulgarian Internet space, in order to guarantee a 100% of the quality of the service.

  • Proactive control and maintenance of the network by Neterra's highly qualified engineering team. Neterra proactively monitors 24/7 the network and the service status, in order for you to use it seamlessly and to focus on your business.

  • There are highly-qualified certified specialists who are available around the clock to support you when there is a deviation in the quality of the provided services before you receive a signal.

  • Mandatory SLA for your services. We understand that Internet connectivity is extremely important to your business and, thus, we provide a binding support agreement for our services. The standard availability level of Neterra's Internet services is 99.7%. If we fail to meet it, we are will financially reimburse you.

  • Public static IPs for your sites, servers or applications if you are using remote access to information in your office or just want to monitor what is happening in your absence.

Additional features

Additional features

  • Security of the service

    Neterra can secure your service by providing backup connectivity to your office.

  • Managed services

    In order to use your services seamlessly, to avoid big investments and to rely on qualified support, Neterra can provide you with the delivery, installation, configuration, and maintenance of equipment to your needs.

  • RIPE administration

    Neterra as a LIR (Local Internet Registry) can apply to RIPE-NCC and provide you with an Autonomous System Number or IP Address Space.

  • Protection against DDoS attacks

    Neterra provides you with reliable and comprehensive protection against DDoS attacks. We offer a security solution across a cloud platform, specialized hardware, or a combination of both.

Why is Neterra your partner?

Why is Neterra your partner?

  • Direct connectivity with major Tier-1 providers;

  • Presence in the four largest Internet Exchange Points in Europe - Frankfurt, Amsterdam, London and Paris;

  • Over 1500 direct peering partners.

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