Careers

The Company

 Neterra is a privately-owned global connectivity and communications company headquartered in Sofia. The company was originally formed back in 1996. Neterra operates a global network with >130 Points of Presence in 34 markets connecting over 800 network and cloud providers. Neterra offers a range of connectivity and communications services and is committed to provide an excellent customer experience by focussing on its core values.

Neterra Service Offerings include:

• NETIX, a global internet exchange and remote IX Peering Service
• Global Ethernet Connectivity (1G/10G/100G) and Last Mile services (ethernet & DIA)
• Colocation in Data Centers across the globe with own data centers in Bulgaria
• Cloud & IT Managed Services
• IPTV solutions, including an own Neterra.TV subscription service
  
  Neterra sells to Carriers, Managed Service Providers, Cloud Based Service Providers and Enterprises. There is a separate retail business for live TV and TVoD.

The Project

Neterra intends to implement IT systems, which cover all core functions of the organization around few basic principles:

• All internal processes shall be paperless and integrated, no manual entry of data from one system to another internally;
• Extensive monitoring and reporting of the internal activities, including time to complete of steps/actions;
• Customers should be able to order and pay services online, and then monitor their performance online; Similarly the communications with subcontractors should be automated to a maximum extend;
• 90% of all services should be automatically provisioned in the network upon contract execution;
• Collection of Marketing information from all communication channels (incl. user interaction with company web sites);
• Financial management system, integrated with banks and payment portals that allows for maximum automation of the accounting and controlling processes. The system must support requirements of the Bulgarian legislation

Neterra already has some systems implemented which will be evaluated and integrated in the whole IT ecosystem.

The project is expected to run for between 3 and 6 months.

The Role – Digital Transformation Manager, Program Management Office

 We are looking for a Digital Transformation Manager, PMO to lead the implementation of the digital transformation strategy for the Neterra Group of companies. The individual will have a team from Neterra, be responsible for managing the day-to-day activities of the team, providing guidance on policies and processes, collaborating with other department leaders, reporting of program status, managing the regular cadence. The role will be accountable to deliver process automation from end to end resulting in excellent customer and employee experience in a holistic manner.

The successful candidate will have experience with implementing BSS/OSS/CRM/Customer interaction systems in small to medium, challenger type telecoms. He or she would be very well aware of new developments in the area, should be ready to show knowledge of established, but also of new to the market and upcoming systems with their benefits and shortcomings.
The successful candidate should have experience in evaluating of software development projects in terms of code quality and maintainability.

Key Responsibilities

• To develop and maintain a suite of PMO services to support the successful execution of digital transformation program across the company;
• Collaborate with team leaders, managers and stakeholders to understand their requirements, map out the process flows ensuring tight integration and interoperability between systems;
• Explore the existing systems architecture and functionality;
• Organise a market research for identifying the systems, not already in place;
• Build and manage resource plans and financial budgets related to the programme;
• Maintain effective relationships across all teams supporting the delivery of the key initiatives;
• Develop a reporting framework which ensures timely reporting of key performance indicators across all programmes;
• Undertake effective assurance across all programme deliverables including planning, risk and issue management and dependency management;
• Execute effective governance oversight over staff ensuring standards of support are being maintained.

Requirements:

• 10 years + experience in Local/Regional/Global Sales for Telco/Network, OTT, MSP or connectivity-related ICT industries;
• Experience of managing mid-size scale programme/projects;
• Experience in managing software development projects;
• Experience of workload prioritization and working within a fast-paced environment;
• Experience of monitoring and reporting in a programme environment;
• Excellent written/oral communication skills for reports and presentations
• Adaptable open-minded learner who takes a collaborative approach to business
• Ability to work effectively with partners, customers, and internal team members as part of a global team.
• Excellent leadership skills, ability to lead, manage and motivate team members.
• Good analytical skills, capable of doing in-depth analysis and able to think strategically when making decisions.

If you feel passionate about this opportunity, please, contact us by 14 of May 2021.

An exclusive opportunity

to join the team of the Operations Department team, where you will be responsible for the IT services of the company. As part of what the Network Management Team - IT Services, your responsibilities will include:

• Installation, configuration and maintenance of servers, systems and IT services
• Analysis and troubleshooting of software and hardware problems
• Participation in various projects implementing cloud-based solutions
• Participation in researches, testing and implementation of different IT-solutions
• Maintenance of company data - storage, archiving and data protection

You can contribute if you have:

• Experience in system administration of Linux-based solutions and virtual environments
• Experience in system administration in Microsoft environment
• At least 2 years of experience on a similar position
• Good English skills
• Creative thinking, proactive approach and can-do attitude
• Very good communication and organizational skills
• Responsibility and quality for teamwork
• Problem solving skills

As a top applicant YOU are experienced in:

• Data base
• Active Directory
• Microsoft 365
• Systems for monitoring and automation of IT infrastructure
• Scripting languages ​​(Bash / Python / PowerShell)
  
  
  

  What’s in for you:

•  Reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• Attractive remuneration and social benefits package
• Rewarding career, training and development opportunities
• Challenging projects
• Creative working environment
• Great working atmosphere
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivate

If you feel passionate about this career opportunity, please, share your CV by May 07, 2021.

An exclusive opportunity

to join the team of the Operations Department team, where you will have the chance to know in depth the portfolio of Neterra’s IP services. As part of Service Delivery team

Your responsibilities might include:

• Communication with clients and partners in the process of implementing services
• Clarification and specification of the necessary technical parameters and requirements collaborating with Neterra's customers, suppliers and partners when activate, change, or suspend services.
• Coordination of all processes and resources related to the execution of assigned projects
• Regular input of the necessary information in all internal systems and maintain up-to-date documentation
• Provide active feedback on the process of activation of services to the responsible engineer
• Generate tasks for implementation of activities in other areas within Neterra’s structure
• Activate services through a specialized web-based automation portal
• Proactive monitoring for compliance to all agreed deadlines to customers and partners

You can contribute if you have:

• Bachelor/Master degree in Telecommunications, Information Technology, Economics or Administration field will be considered as advantage
• At least 1 year of previous experience
• Very good project management skills
• Knowledge of project management principles
• Excellent communication and organizational skills
• Excellent command of Microsoft Office
• Proficiency in English, level C1
• Conflict resolution skills

As a top applicant YOU have:

• knowledge in telecommunications and information technology

What’s in for you:

• Reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• Attractive remuneration and social benefits package
• Rewarding career, training and development opportunities
• Challenging projects
• Creative working environment
• Great working atmosphere
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivate

If you feel passionate about this career opportunity, please, share your CV by May 07, 2021.

An exclusive opportunity

 for a dynamic person, who will be part of the Financial department of Neterra.

         Your responsibilities might include:

• Report the financial performance of the operating segments within Neterra Group.
• Monitor and maintain various financial reports in the Business Inteligence (BI) tools of Neterra Group (currently Neterra is using Power Bi)
• Analyze past results, perform variance analysis, identify trends, and make recommendations to the operating segments and the management
• Suport the CFO in preparation of various reports, including but not limited to managerial reporting, the business planning processes, budget vs actual variance analysis
• Analyze various financial data, create ad-hoc financial models to support the decision-making processes
• Process large datasets, reconcile large amount of data between various systems
• Recomment and prepare definitions of various reports in BI tools, as needed. Project manage the Financial reports development, implementation and troubleshooting
• Work closely and support the accounting team on the implementation of a new accounting system in the unit, data migration and reconciliation, as well as processes redefinition

          You can contribute if you have:

• computer proficiency and experience in Power BI and - Office products
• proficiency in processing large datasets in MS Excel, ideally experience in Power BI
• top caliber critical and analytic thinking
• intuitive skills for what the number means and you are quick with them
• at least 2 years’ experience in similar role
• an eye for the details
• an interest in new technologies
• excellent communication skills and hardworking attitude
• exellent English skills

   

   What's in for you

• reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• attractive remuneration and social benefits package
• rewarding career, training and development opportunities
• challenging projects
• creative working environment
• great working atmosphere
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivated

If you feel passionate about this career opportunity, please, share your CV by April 30, 2021

Only in bulgarian.

Only in bulgarian. 

An exclusive opportunity

Do you think you can contribute to our digital marketing strategy? Are you a master in managing social media channels? Are you comfortable with new technologies? Can you write about that?
Are you ready to join a company that (literally) gives you a chance to realize your ideas in real time, and for real?
This announcement is for a pro-active, curious, inspired young professional, who will become an intern in our Marketing team.
Love for technologies is a must and good communication skills is a key to success!!!

Your responsibilities might include:

• Brand management in digital environment
• Managing social media’s content and monitoring social media presence – good knowledge and some experience would be of help
• Creating digital content. - inspiration can be sought anywhere:)))
• Participation in developing digital marketing and communication strategies
• Creating, delivering and optimizing effective digital marketing, advertising and promotional campaigns in Google, Facebook, Instagram, Twitter, LinkedIN, and other social media platforms
• Analyzing, monitoring, and drafting reports
• Monitor the competitors’ activities on the market
• Act as our best brand ambassador

You can contribute if you have:

• Interest in the new technologies
• Relevant University major
• Previous experience (optional)
• Proactive and self-confident with excellent organizational skills
• Excellent interpersonal and communication skills
• Creative and dynamic, assertive personality
• Fluency in English, Bulgarian -any other language is a plus;
• Computer/Technology proficiency and experience - Office products, web and social media tools
• Good writing and analytical skills

What's in for you?

• reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• attractive remuneration and social benefits package
• rewarding career, training and development opportunities
• challenging and diverse projects
• creative working environment
• great working atmosphereflexible hours
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivated

If you feel passionate about this career opportunity, please, share your CV by 23 of April 2021.

An exclusive opportunity

for an energetic, hardworking, and focused self-starter for the exciting role of a Product Manager.

Your responsibilities might include:

• create new products and develop the existing ones: plan new features, introduce changes and validate ideas /;
• analyze the market and define the needs for developing the product;
• demonstrate new ideas and features to stakeholders;
• prepare pricing and market policies as well as technical solutions for the products;
• provide training for the developed products;
• serves as an escalation point for customer contact;
• take overall responsibility for the success of your product;
• inspire and promote the products among colleagues and clients .

You can contribute if you have:

• a proactive, visionary leader;
• a good collaborator and a diplomat;
• a team player;
• decisive, knowledgeable and able to support your decisions with research;
• flexible and adaptable as you'll be working in-depth with different business functions;
• a result oriented person;
• an out of the box thinker; and
• a highly motivated professional.

What's in for you?

• reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• attractive remuneration and social benefits package
• rewarding career, training and development opportunities
• challenging and diverse projects
• creative working environment
• great working atmosphere
• flexible hours
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivated

If you feel passionate about this career opportunity, please, share your CV by 23 of April 2021.

An exclusive opportunity

for an energetic, positive and hardworking person to join our Sales team, where you will support the administrative, financial and commercial activities in the department.

You will also be expected to:

• Communicate with clients in connection with the issued financial documents - invoices, offset protocols
• Daily tracking, processing, issuance and sending of financial documents to all companies of the Neterra Group
• Implementation of internal communication with the Finance, Sales and Development Department in order to achieve correct financial documentation
• Sales of devices and subscriptions for Neterra TV, consults customers and submits timely information to the Video Services Monitoring Center
• Introduces timely and accurate information in the company's ERP system
• Assist the process of signing and approving orders

You can contribute if you have

•  High school education or you are a student of economics
• English language on a working level
• Very good communication and organizational skills
• Adaptability and very good time management

What’s in for you

• Reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• Attractive remuneration and social benefits package
• Rewarding career, training and development opportunities
• Challenging projects
• Creative working environment
• Great working atmosphere and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivated

If you feel passionate about this career opportunity, please, share your CV and cover letter, by 23 of April 2021.

An exclusive opportunity

for a dynamic person, who will be part of the Finance department.

Your responsibilities might include:

• work with large datasets with guidance from Finance team with high level quality
• reconcile balances between systems and investigate discrepancies
• participate proactively in the automation of the Neterra Group reporting in Power Bi by quality assurance, data integrity checks and reconciliation
• research, process, and entry data into specific database system as needed
• assist in implementation of tools to support the business

You can contribute if you

• have experience in processing data in Excel
• have top caliber critical and analytic thinking
• are quick with numbers and are intuitive for what they mean
• have an eye for the details
• are interested in new technologies
• have intensely curious personality
• are hardworking with excellent communication skills
• can speak English fluently
• have computer proficiency and experience-Office products
• are last year or pursuing a higher degree

What’s in for you?

• reputable, steadily growing and people-oriented telecom company with strong positions in Bulgaria and on international markets
• attractive remuneration and social benefits package
• rewarding career, training and development opportunities
• challenging projects
• creative working environment
• great working atmosphere
• and the last but not least... this must be us - the Neterra team of professionals: cooperative and friendly, successful, talented and motivated

If you feel passionate about this career opportunity, please, share your CV by 23 of April 2021.