Thank you letters, a cake as a gesture of appreciation and prises for the work by Bulgarian and international partners touched the Neterra team last week.
At a specially organized meeting to discuss the presentation of Neterra in various fields (offers, implementation, support), one of the largest foreign partners of the Bulgarian telecom gave high marks to Neterra on all indicators.
These include praise for "very good overall performance", "great responsiveness", "immediate incident response", "exact compliance without any delay or hesitation", "frequent updates". According to the partners, Neterra always confirms the order on the same date as it was placed; makes frequent and quality updates; it is very flexible as a company, willingly working beyond the strict perimeter of its responsibilities and thus helping its international partner to resolve a number of problems with its other counterparties. One of the managers for several regions (including the Balkans) of the global company said that very rarely his colleagues speak so positively about a partner.
On April 9, Neterra received a thank you letter from an online business owner from the UK. “After 5 years of experiencing your services, I feel morally compelled to write to you to thank you from the bottom of my heart for what you have done for me over these years,” the letter said. It lists by name all the Neterra team members who have rendered invaluable assistance to him at various times and adds: “From the moment the transition to Neterra was completed and all my sites and email accounts were hosted with you, my professional life changed almost immeasurably. Rather than suffering the daily uncertainty of not knowing whether my sites were even going to work all day, or become so slow that prospective client would get bored and move to a competitor’s site, I was now able to enjoy a freer mind and focus with greater clarity on challenges that ought to be
more appropriate to my role as someone responsible for running a business”.
He stresses that he is impressed with Neterra's work ethic, competence, responsiveness, skills and speed, and concludes: „I would like to commend Neterra sincerely for their consistently excellent, diligent, prompt and highly competent service over the past 5 years. Choosing Neterra was a decision that I shall never regret!”
In gratitude for the speed, the help and the excellent work done, one of the teams of Neterra received a cake from Neterra’s Bulgarian client.
Another company that uses Neterra's services has provided the company with opportunities for free advertising and marketing, motivating its decision with its satisfaction with working together over the years.
Dear customers and partners, thank you so much! Your appreciation and sincere thanks deeply touch us and further motivate us to provide you with high-quality services and to guarantee you exceptional support! It is an honor to work together with you!