Standard
SLA (Availability): 99.5%
Support
9:00-6:00 pm (UTC+2)
IP address
Private IPv4
Hardware replacement
3 business days
Installation
14 bus. daysInternet Without Excuses
NEIA: Built for Enterprises
Reliable internet connectivity for enterprises (NEIA). Combines multiple technologies into a single, stable service. 99.99% availability. Activation within 7 days. 24/7 support. More locations. Less risk. One contract.
Special offer: One month free with a 12-month contract. One free location when requesting 10 locations.
It Simply Works
Our system automatically utilizes a fiber-optic network, satellite connectivity (Starlink), and 5G to ensure you stay online under any circumstances.
The capacity we promise is the minimum you receive at all times.
Available speeds (download / upload): 50/20, 100/30, 200/50, and 1000/200 Mbps.
We Don’t Have an Excuses Department
But we do have engineers and internet that are 100% on call. No conditions. No fine print.
Standard Offers (NEIA)
Premium
SLA (Availability): 99.99%
Support
24/7
IP address
Public Static IPv4
Hardware replacement
Next business day
Installation
7 business daysBackup
SLA (Availability): 99.99%
Usage
Up to 5% active time
Technology
Fiber + Starlink + 5G
Hardware replacement
3 business days
Installation
7 business daysIt’s Not for Everyone
When is Neterra Internet not right for your business?
If you enjoy the adrenaline of outages, you may be disappointed. This internet is boring. It simply works.
If you enjoy listening to hold music while “All operators are busy,” you will miss that. Our engineers are always available.
If you appreciate unexpected downtime, Neterra Internet will ruin your plans. Here, there are no “technical issues.”
Who Is It For?
For Enterprises That Never Stop
Retail
PoS systems, online sales, and customer service without interruption.
Logistics
Warehouses, transportation, and tracking systems — connected even in remote locations.
Manufacturing
Production lines, smart systems, and IoT-dependent devices. Your uninterrupted connectivity is a priority for Neterra.
Finance
Transactions and systems with zero tolerance for delay or interruption.
Healthcare
Medical systems where reliability is not optional - it is mandatory.
Construction & Energy
Roads, power plants, and infrastructure sites - wherever you operate, Neterra delivers connectivity and coverage.
Media, Film & TV
Streaming, broadcasting, and online content without buffering or interruptions.
Government Institutions
Critical infrastructure requiring security, predictability, and transparency.
Why Neterra
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The capacity we promise is the minimum you receive at any moment.
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Activation within 7 business days. Fast, predictable, no surprises. We manage the entire process — from consultation to fully operational service at your site.
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Customer portal. Monitor all your service parameters in real time and access historical reports.
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A full team working for you - Key Account Manager, Customer Success Manager, Sales Engineer, Service Delivery Engineer.
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24/7 support. Our engineers proactively monitor the network and assist you at any time.
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One month free with a 12-month commitment. One complimentary location included with every 10 locations requested.
Best Connectivity Provider
Neterra has won this award three consecutive years:
Best Central and Eastern European Connectivity Provider 2025
Capacity Global Connectivity Awards
Best Central and Eastern European Connectivity Provider 2024
Capacity Global Connectivity Awards
Best Central and Eastern European Connectivity Provider 2023
Capacity Global Carrier Awards
NetIX - Best Internet Exchange Provider 2025 and 2018
Capacity Global Connectivity Awards
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