Sofia Teleport offers a new and flexible software system for live monitoring of the communication services used by Neterra. The specially designed Sofia Teleport Monitoring System (STMS) is a multithreading and multiple-user system, which collects, stores and displays information about all parameters of the provided services.
The system has Java user interface and is available through every standard web browser.
Through STMS every user can interactively monitor the service parameters and also obtain statistics about the link availability time and other technical information about Neterra service level guarantees.
STMS is the first online system introduced by a telecommunications operator delivering live information about its services. The system is currently used by both Neterra clients and support engineers.
All current Sofia Teleport customers have received particular reports quoting information on their current services and are provided with a username and password.