Neterra is in a constant state of change since the very beginning of the company almost 25 years ago
“Change is a part of our culture and history. What we have learned and noticed, is that things are changing and they are changing fast. The pace with which the world and the business are changing is accelerating” - Neven Dilkov, founder and manager of Neterra, said during the conference Capacity Eurasia, held in Istanbul, Turkey.
Neven Dilkov was a speaker in the panel discussion “Eastern Europe in the age of disruption, key strategies to keep up with innovation”.
After describing the situation with the rapid development of the world and technology, he gave some examples of how Neterra is coping up with the challenges:
“We are in a constant state of change since the very beginning of our company almost 25 years ago. Every year there is something new which is changing and evolving the way we operate and this year is not an exception. We are currently in the beta-testing phase of a new ERP system that could manage a big part of our current functions. We are also in the final stages of a selection of SDN Layer of our MPLS network which will allow us to automate the activation part of the new customer request process for new services.
Last year, we launched our newest data centre facility and it’s not just a data centre, it is actually a whole area we called Data Centre Park, where we allow other companies to build their own data centres and we help them by providing electricity, fibre networks and a variety of services they need. This puts us in a very different position altogether, as it is a very novel approach, and the first such Data Centre Park in Central and Eastern Europe”.
Neven Dilkov also shared how the work processes in Neterra have changed: "We have introduced something called Delegations of authority about half of the staff in the company. You can check all the Delegations of authority on the company`s web page. In the same time we are keeping the hierarchy relatively flat – 2 to maximum 3 levels.” He added that this year the company has replaced its traditional financial institution with an online bank, which provides faster, more flexible and up-to-date services at cheaper rates.